------------------------------ORDERING AND SHIPPING INFORMATION AND RESTRICTIONS------------------------------

Ordering Restrictions:
1. You agree and accept all policies described in our Terms of Use.
2. You are at least 21 years of age (for handgun) or 18 years of age (for rifle).
3. By purchasing the EP80, you are not violating any of your local, state, or federal laws.
4. You have not been convicted of any felony, a misdemeanor of domestic abuse, and you are not chemically dependent.
5. You have no legal restraint that would prohibit you from possessing, ordering, owning, or transferring a firearm.
6. You have never been committed to any mental institution, or been adjudicated as mentally defective.
7. You will not give the EP80 to any minor.
8. You do not live in a state, city, or county that prohibits you from owning, purchasing, or transferring a home made firearm. Please contact the authorities in your area for any possible restrictions. If you do live in a restricted area, your order will be canceled.

Warning:
• If you do not adhere to our "Ordering Restrictions" you may not receive your item(s) and you may not receive a refund.

Shipping Information and Restrictions:
Shipping Note: We are not responsible for loss of packages. Should you choose "Flat Rate Express" as your shipping method, it is your responsibility to receive your package. As a more secure option, you can also choose "Flat Rate Shipping (Signature Required)", as means to help ensure delivery of your package.
We provide shipping to United Sates customers only with valid national zip codes. We currently do not ship overseas to foreign countries.
We ship out of California, via USPS, UPS and other selected shipping methods.
It is your responsibility to check with your local laws if you are able to purchase items from us.
If you purchase an item that we know to be illegal in your area then we may not ship you out your ordered product, and you may not receive a refund.
If we do refund you the cost for your product a restocking fee may be charged and it will be taken from the amount that is to be refunded to you.

We Cannot be held liable for mistakes on behalf of USPS, or UPS, etc.
Due to increased orders processing may take in upwards of 6-10 business days. To ensure prompt delivery of your order make sure the proper shipping address is entered correctly.

By ordering online you agree to these terms.


------------------------------RETURN / REFUND / REPLACEMENT POLICY AND INSTRUCTIONS------------------------------

Retuning An Item:

We accept returns for refund 7 calendar days after delivery of the product. Items must be in "new, unaltered and unused condition". If an item is received damaged or is incorrectly shipped by us please contact customer support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or refund. Refunds are contingent upon inspection of item(s) once we receive it. 
There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded. 
Customer is responsible for all shipping costs if seller is not at fault.


Return Claim Instructions:
Regulations:
• You must first contact EP Armory by phone to set up your return. call: (661) 282-7220
• Return is only claimable by the original purchaser of the item.
• Return is only claimable if the item is not damaged, not altered, and shows no signs of wear or use in any way.
• Return is only claimable if the item was purchased from EP Armory directly.
(If you purchased your item from another vender then you must return your item to that vender in accordance to their return and warranty policy.)
• Returns are only claimable within 7 calendar days of the delivery date (after 7 days, no returns are allowed and it is at our sole discretion to accept returns or offer an exchange or store credit.
• If you are replacing an item then replacement item will be sent to you in the same color, size and style you ordered.
(if the color, size or style you ordered is no longer available then we will contact you via phone, that you should have provided in your package, to select from our available color, size and style options, if we cannot reach you, then you will be sent our next closest color, size and style or our standard color, size and style.)
• All Items have a default 7 day return policy, unless noted that it cannot be returned or has a different return policy time period other than that 7 days.

Packing Requirements:
• Return shipping may not be provided. (Purchaser must pay for their own shipping to return the item unless we provide shipping.)
• Pack all contents of the return item in a box.
• Place a clear readable note in the box explaining and describing the issue with the product and why you are returning it.
• Add purchase order number and original sales receipt in box (found in purchase email confirmation.)
• Provide your current shipping address and contact phone, clearly printed, on purchase order slip; for replacement item to be shipped to. (if no address is provided then item will be shipped to address on original purchase order.)
• The original purchaser must send their item (at their own expense) to:

EP Arms LLC Orders Department
7850 White Lane Suite E 271
Bakersfield, ca 93309

Warning:
• If you are shipping a firearm or lower receiver you must contact EP Armory direct first before shipped. (It is illegal to ship functional firearms and you will be held responsible if you fail to adhere to the law.)
• If you do not adhere to our "Return Claim Instructions" you may not receive your return / refund / replacement and your item may not be shipped back to you.