• Warranty does not cover non-received items, We are not responsible for loss of packages. Should you choose "Flat Rate Express" as your shipping method, it is your responsibility to receive your package. As a more secure option, you can also choose "Flat Rate Shipping (Signature Required)", as means to help ensure delivery of your package.

• Rifle Uppers after ordered are assembled and tested before shipment to the purchaser. Our range days do sometimes vary and can make Complete rifle kits as well as Complete upper sometimes take 1-2 weeks. In busy seasons shipping can be slightly longer.

• You must first contact EP Armory by phone to set up your warranty claim. call: (512) 588-6034
• Warranty is only claimable by the original purchaser of the item. • Warranty is only claimable if the item was damaged during normal functionality or use. • Warranty is only claimable if the item was purchased from EP Armory directly. (If you purchased your item from another vendor then you must return your item to that vendor in accordance to their return and warranty policy.) • Your replacement item will be sent to you in the same color, size and style you ordered. (if the color, size or style you ordered is no longer available then we will contact you via phone, that you should have provided in your package, to select from our available color, size and style options, if we cannot reach you, then you will be sent our next closest color, size and style or our standard color, size and style.) • Return shipping will not be provided. (Purchaser must pay for their own shipping to return the item.) • Pack all contents of the warranted item in a box. • Place a clear readable note in the box explaining and describing the issue with the product and why you are returning it.• Provide your current shipping address and contact phone, clearly printed, on purchase order slip; for replacement item to be shipped to. (if no address is provided then item will be shipped to address on original purchase order.) • The original purchaser must send their item (at their own expense) to: • If you are shipping a firearm or lower receiver back for your warranty then it must first be destroyed before being shipped. (It is illegal to ship functional firearms and you will be held responsible if you fail to adhere to the law.) • To destroy your firearm or lower receiver you must cut it in half. • The EP 80 Warranty does not cover damage done to item as a result of build failure and owner malfunctions. .• Should your item be found not to adhere to our warranty regulations, requirements, or standards then you may not receive a replacement item, and your original item may not be returned to you.• If you do not adhere to our "Warranty Claim Instructions" you may not receive your return / refund / replacement and your item may not be shipped back to you.